dragon22Privacy Policy
This page describes what we collect when you use dragon22 and how we keep that data protected. We operate across supported jurisdictions, and we handle your personal information according to the rules that apply where you are. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1 or another market, you share certain information with us. We explain below what that information is, why we need it, and who else may see it.
Our approach is straightforward: we collect only what we need to verify your account, process your payments, settle your bets, and comply with local financial rules. We do not sell your data. We do not share it with advertisers. We protect it with encryption and access controls, and we hold it for as long as the law requires.
Details
What we collect
When you register with dragon22, we ask for your name, date of birth, email address, and phone number. We verify your identity with a government ID or passport. We also collect your banking details — your account number and bank code — so that we can process withdrawals to BCA, e-wallet, mobile banking, or local payment. If you use an e-wallet like online payment, we store the reference that links your scan to your account.
As you use dragon22, we log your bets, your deposits, and your withdrawals. We record which markets you view — whether you follow Football tournaments, live-dealer sessions, or slot games. We store your browser type, your IP address, and the timestamp of each action. We use cookies to keep you logged in and to remember your language preference.
How we use your data
We use your identity information to prevent fraud and to comply with financial regulations in Jakarta, Surabaya, Bandung, and other regions where we operate. We use your banking details only to execute withdrawals you request. We analyse your betting activity to understand which sports, live games, and slots attract your interest — not to predict your losses or to target you with incentives, but to improve our platform and fix bugs.
We also use your data to send you account updates — when a withdrawal is processing, when your account is about to expire due to inactivity, or when we need to re-verify your identity.
Who else sees your data
We work with payment processors who handle the e-wallet, mobile banking, and local payment transactions. Those processors see your name and account number so that they can credit or debit your wallet. We also work with identity verification services, who see your ID photo and date of birth in order to confirm that you are who you say you are. These companies are bound by contract to keep your data confidential.
We may share aggregated, anonymous statistics with our investors — for example, "X thousand users from Jakarta deposited in the last month" — but we never share individual details.
Key takeaways
- We collect your name, ID, banking details, and betting history
- We use your data only for account security, payments, and regulatory compliance
- Payment processors and ID verifiers may see your data; we never sell it
- We use cookies for login and site preferences
- You can request a copy of your data or ask us to delete it (subject to legal holds)
Cookies and tracking
We use session cookies to keep you logged in while you browse. We use persistent cookies to remember your language and display preferences. We do not use tracking pixels or third-party cookies to follow you across other websites. If you disable cookies, you will need to log in manually each time you visit dragon22.
Your rights
You have the right to request a copy of all personal data we hold about you. You have the right to correct inaccurate information — for example, if your phone number has changed. You have the right to ask us to delete your data, provided that no active bets, pending withdrawals, or regulatory holds apply to your account.
Policy
Our servers may sit outside your jurisdiction. That means your data may be stored in a country with different data laws than your own. We encrypt data in transit and at rest. We restrict access to your information to employees and contractors who need to see it in order to do their job — support staff, fraud investigators, and finance teams. We do not retain your data longer than the law requires. Financial records must be kept for five years; account data may be kept as long as your account is active, plus two years after closure.
If we discover a data breach, we will notify you within the timeframe required by local law. We maintain cyber-insurance and conduct annual security audits. We do not guarantee that our systems are unhackable, but we commit to reasonable care and to responding swiftly if an incident occurs.
To request your data, correct an error, or ask about deletion, contact us at [email protected]We will respond within 14 calendar days. If you are unhappy with our response, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.
This policy may change as our service grows or as laws change. We will post any updates here and will notify you by email if the changes are material. Your continued use of dragon22 after a policy update means you accept the new terms.